Absolutely! If you’re purchasing artwork as a gift, you can include a personalized message at checkout, and we will include it with your order. We also offer gift wrapping upon request for traditional art.
FAQ's
Frequently Asked Questions
01. Do you ship internationally?
Yes, we offer international shipping. Shipping rates and delivery times will vary depending on your location. Please note that international orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the buyer.
02. How long will it take to receive my order?
The delivery time for your order depends on your location.. Please allow 1-3 business days for processing, plus shipping time, which can take between 7-14 days for international deliveries.
03. What surface are the artworks on?
Our traditional artworks are created on high-quality canvas stretched over a wooden chassis, with the edges painted to give a finished look.
This eliminates the need for a frame, so your artwork is ready to hang as is.
Each piece also comes with a Certificate of Authenticity, which specifies the surface material used.
If you have specific questions about a particular piece, feel free to contact us.
04. How do I clean my artwork?
For traditional artworks, we recommend gently dusting with a soft, dry cloth. Avoid using any cleaning products, water, or chemicals, as they may damage the artwork. To ensure its longevity, avoid exposure to direct sunlight, very high humidity, and extreme temperatures.
For printed canvas pieces, a microfiber cloth works best to gently remove dust without scratching the surface.
05. Can I request a refund or cancel my order?
We accept cancellations within 24 hours of placing your order. Refunds are only available if the artwork arrives damaged. Please contact us immediately if you experience any issues, and we will work with you to resolve the matter.
06. Do you offer a certificate of authenticity?
Yes, all of our traditional artworks come with a certificate of authenticity, signed by the artist, to verify the originality of the piece. For digital art and NFTs, ownership is verified via blockchain technology, which acts as a digital certificate of authenticity.
07. How can I purchase your Digital Art?
Our digital art is available as NFTs on an external marketplace. To purchase, simply follow the link provided on our website to the marketplace where our collection is listed. You will need a cryptocurrency wallet to receive your NFT. Please contact us with any questions. We are happy to help.
08. Do you offer support for NFT purchases?
Yes, we are happy to assist you with any questions or concerns regarding the purchase of our NFTs. Please contact us directly if you experience any issues during the transaction process on the marketplace.
09. What do I own when I buy an NFT?
When you purchase one of our NFTs, you own a unique, one-of-a-kind digital artwork, along with the rights to commercially use it. This means that in addition to owning the NFT, you are allowed to create and sell products that incorporate the artwork, such as stickers, T-shirts, or other merchandise.
10. Do I get anything else when I purchase an NFT?
Yes! In addition to owning the digital artwork and the rights to commercially use it, when you purchase one of our NFTs, you will also receive two special bonuses: a Free Therapy Session with our licensed therapist and a physical canvas print of the artwork.
11. Do you accept commissions?
Yes, we do accept commissions for custom traditional or digital artworks. If you’re interested in commissioning a piece, please reach out to us with your ideas, and we’ll be happy to discuss the details, pricing, and timeline.
12. Does the art vary in color?
We do our best to ensure that the colors of the artwork displayed online are as accurate as possible. However, due to different monitor settings and lighting conditions, slight variations in color may occur between the digital image and the actual artwork.
